Terms and policies
Making a reservation and submitting payment for this package means you accept Global Travelers and Company's Terms and Conditions and Policies. Please review all package details before booking.
Payments are non-refundable. Transfers may be allowed at Global Travelers and Company's discretion with advance notice. Because we lock down the entire resort, we must follow strict payment and cancellation policies. Travel insurance is strongly recommended.
Names must match your travel documents. Book using your full legal name exactly as it appears on your passport. Name corrections after final payment may carry a hotel change fee.
Automatic payments. Payments process on the schedule shown in your account. Missing required payments may result in cancellation of your reservation.
Choose your roommate carefully. Each traveler is responsible for their own payments. A roommate's missed payment may affect the room, the occupancy rate, or the amount the remaining traveler owes.
Late payments. Each late payment carries a $25 per person late fee. Any account 2 months past due is subject to cancellation. You may rebook, based on availability, but we cannot hold your room. We're on a strict payment schedule with our vendors and the resort.
Late payment requests. Need to adjust your payment schedule? Ask Global Travelers and Company before your payment date and we'll work with you whenever possible. The final payment date cannot be changed.
Cancellation policy
If you cancel for any reason, all payments toward your travel package are non-refundable. Transfers may be allowed at Global Travelers and Company's discretion with advance notice.
Global Travelers and Company negotiates group rates and contracts with hotels, resorts, transportation companies, event providers and other suppliers. These agreements require advance payments that may be non-refundable to us even when one traveler cancels. They are also what let us offer group pricing and payment plans.
We understand plans change. While we can't issue refunds, we hope to welcome you on another Global Travelers and Company experience.